Behind the Box Office Window (2nd Edition)

For about a full year now, I have been privileged to work for the Modlin Center at the Box Office. As with the beginning of every school year there is the excitement of new classes, new dorm rooms, and (if we're lucky) some new menu items at the Dining Hall. But all of the student employees of the Modlin Center have something else on their list, and that is a brand new season of shows to start learning about.

This year, however, you will not only just hear my voice on the phone and maybe see me at one of our box office windows, but you might also see me running around wearing a headset. I have begun training (as of last weekend) to work as a student house manager for a number of MCA's shows this year. My new job as a member of the outstanding group of house managers which you see everytime you visit for a performance is very exciting. I can now see the larger picture at our events, seeing how to most efficiently direct our audiences into their seats, how to best make use of new technologies (like last year's ticket scanning and Tickets @ Home), and how to ensure a smooth and on time start of each performance. 

I am excited, albeit overwhelmed, by the number of tasks which must be completed before, after, and during performances but realize that as long as the whole process is seamless and easy for you, the audience member, then our job has been done correctly. As always, please let us know how your experience is after each performance you attend, your comments are always  appreciated. 

Another component of each Modlin performance are the volunteer ushers -- people who are willing to donate their time to make sure everyone can find their seats in our theaters. These folks are great and, with the large number of ushers who work each year, are very flexible to differing production needs for each performance. I already enjoy working with these very special folks having volunteer ushered myself a few times (it's a great way to see a performance!)

That's all for now, I look forward to writing more about my training soon. I'll see you at the theater!

Paul